Delegation part 1

I believe that a lot of decision making is negatively impacted by unclear delegation. The result is that both the delegator and delegatee (if such words existed) want the right outcome and behave intelligently – but act on different information or assumptions. So it should help when delegating decisions to a group, if you am really clear on what decision you want made : Not just the item that is up for discussion but also whether people are helping you decide what the solution should be or just how to implement the solution that has already be decided; and Not … Continue reading Delegation part 1

Bias and decision making

According to a recent article by Mckinsey, only 28% of the managers they surveyed thought that their organisations generally made good decisions. That’s a pretty scary statistic if one of the most important things we want management teams to do is to make good decisions. The article explains some of the common causes of bias in decision and positions ¬†behavioural¬†economics as a way of understanding and countering our natural biases. It amazes me how often I have people talking in training courses talking about how to cope with bad decisions and how cynical they are about the decisions made “higher … Continue reading Bias and decision making