Minor rant from James – what happened to the customer

I just posted this on another site, so I didn’t want to repeat it all here. The article is at this simple english heading: http://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&gid=2221192&discussionID=13508554&sik=1265408037120&trk=ug_qa_q&goback=.ana_2221192_1265408037120_3_1 As you would (not) guess from the wording of the link, I am wondering why we still debate the involvement of the customer in our IT projects. We adopt every new technical practice and every new approach – and then baulk at the idea that we need to understand our customer’s needs, or at the idea that we need to get them to make the time to help us. Maybe we should stop implementing other … Continue reading Minor rant from James – what happened to the customer

Working in virtual worlds – and getting away from it all in the real world

I just got sent this link to an article in Scientific American. Its about “gold farmers” from the third world. These enterprising workers join online games and spend time playing the game in order to amass treasure or experience that they can then sell to others for real money. There are already property speculators in Second Life and people who can be hired to join your team of adventurers in a game. Apparently there is even online crime with computer hackers stealing real people’s characters to sell onto others. So you can now use your real world fortune to do … Continue reading Working in virtual worlds – and getting away from it all in the real world

New blog

This blog is here to act as a focus for communicating information I find interesting around the areas of IT capability development, IT process improvement and new approaches to projects. Feel free to browse through the pages on the services I offer and to give me feedback on both the services and the way I describe them. You might also find it interesting to look through some of the profiles I will be doing from time to time on my partners on various assignments. Continue reading New blog