I wanted to introduce you to the cause and effect clock as a workshop tool for coaches AdvertisementsRead More The cause and effect clock for agile coaches
Recently I wrote a mechanical guide for testers on agile projects, but what about business analysts?Read More A mechanical approach for a BA on an agile project
We all want to be more customer focused and closer to the customer. All that sounds great, but it assumes that we have some idea of who the customer is and what they want. So maybe we should list our customers by customer segment. Let’s see – I am James and I am a customer […]Read More A good video on Jobs to Be Done
I often hear that we need a business analyst to translate what the business people say, so that technical people understand them. Then, I am told we need the BA to then translate what the technical people say, so that the business people understand them. I guess it goes something like this: It sounds good, […]Read More Is it enough to say that the BA is the “universal translator” between business and IT?
I have been doing some business analyst training recently and I spoke about a “trade-off matrix” a couple of times. A couple of people have asked for a good link to explain what one is and why they are so cool. So I looked on the web and couldn’t find anything decent enough to send […]Read More The humble trade-off matrix
Some people believe that if you are evil then you have no values and that you will be good at office politics, but that if you are good then you will have strong values and be really bad at office politics. I believe that regardless of whether you are good or evil, you will be […]Read More The dark art of politics – do you need values or a brand to win battles?
I am starting a bunch of small projects at the moment and people are rushing to help define the solutions. That is great but I am (as always) nervous that we are providing solutions before we really understand what we want to solve. I like to define the problem (or vision) and then a rough […]Read More Focusing questions and project charters are great, but where do you start?