When I went to university, I learned a lot about decision making in a business context. I learned that decisions should be sound and logical, based on good analysis, which in turn depends on the collection of evidence that is relevant, reliable and free from bias. That is not exactly what I found when I starting working though. Instead, most decisions seemed to be instinctive, based on a spur of the moment assessment of whatever information was immediately at hand. At first I assumed that small decisions must be based on quick input and that large decisions should be based … Continue reading Are my stakeholders logical?