When I see a great interview on TV, it seems to flow very naturally. The person being interviewed opens up and tells us some really interesting things while the interviewer laughs, nods, sighs and gasps. But when I see a bad interview, it looks really painful. Sometimes the interviewer seems more interested in talking about… Continue reading Permission to coach

I recently went through a coaching assessment to make sure my skills are at the standard required to run an agile coaching course. We do this for anyone running the course since all of us trainers hold ourselves out to be accomplished coaches and when people come to a coaching course they expect a lot… Continue reading Reflecting on a recent agile coaching session

I looked at "mistake proofing a process" a few articles ago and I was thinking about how to remove dumb (or dangerous) decisions from a process. This has been an important thing to consider for some of my clients in the past because people using a process could cause themselves and others a lot of… Continue reading Avoiding bad decisions – a little more work where needed?