Collaborative problem solving with affinity diagrams

Not many people seem to know what an affinity diagram is, but most project teams seem to have used them. So maybe I am using the wrong term for the process of “writing ideas on a post-it note and then whacking them up on a wall”.

In my defence though, most seem to have mixed experiences with workshops where they put all their ideas up on a wall. It seems that many workshops involve people brainstorming (or “brain-writing”) ideas on post-it notes and then all putting them up on a wall – but then the workshop ends. The facilitator says something like “thanks – now we will take all this away and get back to you” and the rest of the crew wonder what is going on.

So this article describes a process that can be applied to apply a useful structure to “putting ideas up on the wall”. I will be using the fictional BA team that I have used in a couple of recent posts and I will see if we can help them solve their problem

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