Its amazing what a small group of motivated people can achieve when given the chance.
It is also amazing how many project managers launch into planning and running their projects without thinking about how to motivate the people delivering the project and then struggle against the tide to try and deliver the work they planned.
Continue reading “How do you motivate people on projects?”
Penny didn’t used to think that testing and management had much to do with each other, but she was about to learn that the most testing people of all were the managers.
Continue reading “Agile fables: Penny goes to a management meeting”
I went to a conference recently and someone asked about the impact of agile projects on the role of the business analyst (BA).
The panellists all explained that BA’s are really important members of the team. This was comforting for the audience but didn’t really address the question.
Continue reading “What is happening to business analysts in agile projects”
If you have just joined our story, Penny was promoted to run the new third level support team and she has been told they have to be agile.
Penny decided to start their second day with a team meeting and she bought everyone a coffee as a welcome to the team kind of gesture. Penny wasn’t absolutely sure, but she thought managers were allowed to charge coffee to the company when they had important meetings.
Continue reading “Penny and the agile support team part two. Zara tries hard to explain things.”
The story so far
Penny worked in the IT call centre. Her title was quite bland (she was a Second Level Support – Analyst Class 4), but she pictured herself as a young Sherlock Holmes.
Continue reading “Penny Wise and the Agile Support Team–episode one”
I have my own favourite set of questions to ask at the beginning of any assignment or project. I call this my “question compass” because the questions help me to find my way at the ambiguous beginning of most of my projects.
People often write the questions down when I explain them, so I assume they like my question compass too. But often a senior BA will listen politely and then reveal that they have their own “question compass” that works better for them than mine does.
Continue reading “One the other hand, your question compass is better”