What knowledge does a production support team need when a project goes live? And what do project teams actually give them? Some agile teams catapult story cards across to the support team with no thought as to whether these will be of any use to anyone. Even worse, some teams think that being “agile” means […]Read More Agile documentation: Handover to production support
This article is one of a couple I am writing to explain how agile projects can hand over useful information to support teams if they want to. So this article is a (hopefully) straightforward description of how we can use stories to define the knowledge that to create and handover when the project goes live.Read More Creating stories for the support team on an agile project
Agile development is becoming mainstream in IT. But people new to agile often ask about the seemingly thorny area of documentation.Read More If agile is anti-documentation, why is there a manifesto?
Many great ideas fall on deaf ears. So organisations bring in project managers to make sure we implement good ideas properly. Good project managers define and clarify the idea, break the idea into features and then deploy the features into production. But quite often, people just don’t make use of the shiny new features they […]Read More Would you hire a project manager to plant a tree?
To really understand any team, it is important to understand the distribution of power within the group and how that power is exercised.Read More Understanding the background to power in a group
Early in my career, I was told that “middle management” are often the main obstacle to progress in an organisation.Read More Power, politics and readiness for change